VENDOR & CONTRACTOR PERFORMANCE BENCHMARKING

Designers, contractors and project managers are assessed project by project, so cross-portfolio patterns of cost, quality and schedule performance stay hidden. Underperformance repeats because partner selection isn't evidence-led.

Actors

  • Programme Directors
  • Procurement Leads
  • Supplier / Framework Managers

Systems / Vendors

  • Procurement / vendor management
  • Project controls
  • BI / reporting

Business Question

"Across the whole portfolio, which delivery partners consistently perform, and which keep costing us?"

What SPoG Does

  • Benchmarks designers, contractors and project managers on cost, quality and schedule.
  • Surfaces underperformance before it impacts delivery or client confidence.
  • Improves future partner selection and strengthens governance.

Outcome Metrics

1

Cross-portfolio benchmark

−25%

Programme risk

6–10 wks

To first outcomes