MULTI-SITE COMMAND CENTRE

Security runs site by site with its own data and cadence, so a portfolio view means phoning around and merging spreadsheets. Incidents and performance can't be handled consistently from one place.

Actors

  • Head of Security
  • Regional Lead
  • Control Room Manager

Systems / Vendors

  • Incident management
  • Access control
  • BI / reporting

Business Question

"Why can't we run the whole portfolio from one control room instead of chasing each site separately?"

What SPoG Does

  • Centrally manages operations across dispersed sites with synchronised data and metrics.
  • Handles incidents and performance consistently from one control room.
  • Gives leadership one portfolio command picture.

Outcome Metrics

1

One command picture

−35%

Coordination effort

6–10 wks

To first outcomes