SHIPMENT LIFECYCLE TRACKER

A shipment's status is scattered across booking, gate, screening, dispatch and delivery systems, so nobody has one view from booked to proof-of-delivery. Chasing a shipment means chasing several systems.

Actors

  • Logistics Coordinator
  • Account Manager
  • Control Room Operator

Systems / Vendors

  • Delivery booking (Fulcrum)
  • GPS telematics
  • Proof-of-delivery

Business Question

"Where is this shipment right now, and can we show the whole journey from booked to delivered?"

What SPoG Does

  • Gives a unified lifecycle view: booked, arrived, screened, consolidated, dispatched, en route, delivered.
  • Logs proof of delivery against the record.
  • Ends the chase across separate systems.

Outcome Metrics

−40%

Time to locate a shipment

1

End-to-end lifecycle view

6–10 wks

To first outcomes