DELIVERY VOLUME FORECASTING

Delivery volumes are planned on recent history, so project cycles, seasonality and events aren't anticipated and resource is committed blind. Peaks arrive before the plan catches up.

Actors

  • Logistics Coordinator
  • Resource Planner
  • Account Manager

Systems / Vendors

  • Delivery booking (Fulcrum)
  • BI / forecasting
  • GPS telematics

Business Question

"Are we resourcing the delivery operation against what's coming, or against last week?"

What SPoG Does

  • Predicts delivery volumes from client project cycles, seasonal patterns, past volumes and external factors.
  • Feeds the forecast into staffing and bay planning.
  • Re-forecasts as conditions change.

Outcome Metrics

−20%

Volume-driven overloads

1

Live volume forecast

6–10 wks

To first outcomes