PREDICTIVE NO-SHOW & ABSENCE ALERTS

No-shows and absence are only known when the guard fails to appear, leaving no time to backfill. The patterns that predict them go unused.

Actors

  • Resource Planner
  • Guarding Supervisor
  • Security Operations Manager

Systems / Vendors

  • T&A / biometric
  • Workforce / rostering
  • BI / forecasting

Business Question

"Why do we only find out about a no-show when the post is already empty?"

What SPoG Does

  • Flags likely no-shows and absence patterns before they occur.
  • Enables proactive mitigation and early backfill.
  • Turns absence history into forward warning.

Outcome Metrics

−35%

Unfilled no-shows

1

Forward absence alert

6–10 wks

To first outcomes