GLOBAL IOT DEVICE MANAGEMENT

Thousands of connected devices span countries, carriers and platforms. Which are online, which are consuming abnormal bandwidth, which are silently dead — answering means merging exports from multiple portals.

Actors

  • IoT Operations Manager
  • Connectivity Manager
  • Head of IoT Services

Systems / Vendors

  • Cisco IoT Control Center
  • AWS IoT Core
  • ServiceNow

Business Question

"We have forty thousand devices in the field — how many are actually working right now, and would we notice the ones that aren't?"

What SPoG Does

  • Unifies monitoring of connected devices across geographies, carriers and platforms in one dashboard.
  • Tracks bandwidth usage and performance per device and fleet, flagging anomalies.
  • Manages outages proactively with automated detection and dispatch before customers report them.

Outcome Metrics

100%

Fleet visibility

−50%

Silent device failures

4–6 wks

To first fleet dashboard