GLOBAL SITE VIEW

Understanding one site's overall state means visiting a dozen dashboards. Comparing fifty sites is impossible, so weak sites are found by escalation rather than observation.

Actors

  • Head of Network Operations
  • Regional IT Lead
  • Site Lead

Systems / Vendors

  • ServiceNow
  • SolarWinds
  • Domo

Business Question

"I run two hundred sites — which five need attention this week, and can anyone answer that without fifty browser tabs?"

What SPoG Does

  • Provides a 360-degree real-time dashboard of every site — performance, utilization, incidents, operational efficiency.
  • Ranks and compares sites so attention flows to where it is needed most.
  • Drills from global view to single-site diagnosis without changing tools.

Outcome Metrics

100%

Sites in one view

−50%

Time to identify weak sites

2–4 wks

To first global dashboard