SPoG Global by Manzeera One operating layer. Every signal. Every sector.

Sets and adjusts staffing for check-in, security, gates and PRM in real time as demand shifts.

Generates skill-based floorplans and rotas automatically from live demand, flight schedules and shift cover, and re-plans as the day shifts.

Projects shift cover against forecast demand and deploys agents to the right zones before gaps or delays appear.

Detects under-performing or overloaded agents from response times and SLA outcomes, and triggers coaching, rebalancing and live re-allocation.

Tracks regulatory certifications and expiry dates across stations and departments and triggers action before a gap or lapse affects the operation.

Surfaces hiring, vacancy and application status to keep the operation fully staffed.

Workforce, Rostering & Readiness