ECAC Forecasting

ECAC FORECASTING

ECAC thresholds are managed after the fact. Teams see a breach only once service times have already slipped, and there is no forward view of which terminal or which bank is most exposed. Intervention arrives after the clock has run, when the breach — and the penalty risk that follows it — is already on the record.

Actors

  • Head of PRM Operations
  • Compliance Lead
  • Duty Manager

Systems / Vendors

  • AODB / live flight feed
  • ECAC reporting
  • Assist dispatch app

Business Question

"Which bank is going to put us over an ECAC threshold today — and can we see it before it happens, not a month after?"

What SPoG Does

  • Projects ECAC compliance risk by terminal and assist type ahead of each inbound bank.
  • Flags where waiting-time thresholds are most likely to breach, so resource moves before the clock starts.
  • Re-scores risk continuously as flights, gates and demand shift through the day.

Outcome Metrics

−30%

Threshold breaches at the bank

1

Forward risk view, every terminal

<12 wks

To first outcomes

Contact us to learn more →