Automated Floorplan & Rota

AUTOMATED FLOORPLAN & ROTA

Floorplans and rotas are built by hand in spreadsheets against last week's pattern, hours before the shift. They cannot flex when demand moves, skills are matched from memory, and planners spend the day rebuilding the plan rather than managing the operation.

Actors

  • Resource Planner
  • Duty Manager
  • Shift Manager

Systems / Vendors

  • TimeGate / SAP rostering
  • AODB / flight feed
  • Skills & certification records

Business Question

"Why is our floorplan still built in a spreadsheet the night before, against last week's numbers?"

What SPoG Does

  • Builds skill-based floorplans and rotas directly from live forecast demand.
  • Matches agents to zones and assist types by certification and skill, not memory.
  • Re-plans automatically as demand, flights and availability move.

Outcome Metrics

−40%

Planning effort

1

Skill-matched rota

<12 wks

To first outcomes

Contact us to learn more →